Privacy Policy
Last updated: October 22, 2026
ChatiBEK is built so you can find what you need without telling us who you are. This policy explains what data the ChatiBEK app and website use, why, and what control you have.
The common rules below apply everywhere. The section for your country or region adds what local law requires.
1. Who we are
ChatiBEK ("we") runs the ChatiBEK app and chatibek.app and is responsible for your data. Write to privacy@chatibek.app with any privacy question or request.
2. What we collect
Account: when you open the app, it creates an account with a random identifier on your device. We do not ask for your name, phone number or email.
Settings: app language, the companion you chose and the names you gave it and yourself, and your country taken from your device or store settings.
What you write: your chats with your AI companion, the requests you publish, your matches, your chats with other people together with their translations, and reports you send.
People section: your public username and the confirmation that you are 18+, with the date and the method of the check. We do not keep photos or identity documents.
Calls: who called in which chat and when. Call audio goes directly between the two phones through an encrypted relay and is never recorded.
Technical data: IP address, device and app version, kept in server logs for security and troubleshooting.
Website: chatibek.app sets a single cookie that remembers your language. It uses no advertising or tracking cookies.
3. How we use it
To provide ChatiBEK: run your companion, publish your requests, find matches, open chats both sides agreed to, translate messages and connect calls.
To keep people safe: check requests and messages for illegal or harmful content, lock contact details until both sides agree, handle reports and enforce our Terms.
To meet legal duties, such as age checks for the people section where the law requires them.
To improve the service using counts and statistics that do not identify you. We do not use your data for advertising and we never sell it.
4. How the AI works with your data
Your companion, matching, translation and moderation are powered by Claude, an AI model from Anthropic. The text needed for each task is sent to Anthropic to produce the answer. Under our agreement, Anthropic may not use it to train its models.
Search vectors for matching are computed on our own servers. The AI may decline a request or a message it considers not allowed. If you think it made a mistake, write to us and a person will review it.
The AI can be wrong. Check important details yourself before you rely on them.
5. Who else sees your data
Other users see only what you choose to share: your published requests, and in chats you agreed to, your username and messages.
Service providers that process data for us under contract: Supabase (database and servers in London, United Kingdom), Anthropic (AI, United States), Cloudflare (website and call relay), Apple and Google (app distribution and, later, in-app payments) and RevenueCat (purchase records, once payments launch).
Authorities, only when the law requires it or to protect someone from serious harm.
6. International transfers
Your data is stored in the United Kingdom and some providers process it in other countries, including the United States. We use the safeguards the law requires for such transfers, such as standard contractual clauses.
7. How long we keep it
We keep your data while your account exists. Requests expire automatically. When you delete your account in Settings, its data is deleted at once and disappears from backups within 30 days.
Records needed to deal with abuse, such as reports and bans, may be kept for up to 12 months, or longer if the law requires it.
8. Your choices and rights
You can delete your account and all its data in the app at any time. You can ask us to access, correct or export your data, or to stop a use you object to, by writing to privacy@chatibek.app. Because we do not know who you are, we may ask you to confirm the request from inside the app.
9. Children
ChatiBEK is not for children under 13, or under the higher age your country sets for using online services on your own. The people section is for adults 18+ only. If you believe a child is using ChatiBEK, tell us and we will remove the account.
10. Security
Data is encrypted in transit, access is limited by strict database rules, and staff see user content only to handle reports. No system is perfectly secure, so we also keep the data we hold to a minimum.
11. Changes
We will update this policy as ChatiBEK grows. If a change is important, we will tell you in the app before it takes effect.
Additional rules for your region
United States (CCPA/CPRA and other state laws)
Categories we collect are listed in section 2. We do not sell your personal information and we do not share it for cross-context behavioral advertising.
Depending on your state, you have the right to know, access, correct and delete your personal information, and to appeal our decision. We will not treat you differently for using these rights. Write to privacy@chatibek.app.
ChatiBEK is not directed at children under 13 and we do not knowingly collect their data (COPPA).
European Union and EEA (GDPR)
Legal bases: we process your data to perform our contract with you (providing the service), for our legitimate interests (safety, preventing abuse, improving the service), to comply with legal obligations (such as age checks under the Digital Services Act) and, where we ask for it, with your consent, which you can withdraw at any time.
Your rights: access, rectification, erasure, restriction, data portability and objection, and the right not to be subject to a decision based solely on automated processing that significantly affects you. Write to privacy@chatibek.app.
You can lodge a complaint with the data protection authority of your country.
Transfers outside the EEA rely on adequacy decisions (including the one for the United Kingdom) or standard contractual clauses.
If the law requires us to appoint a representative in the EU, their details will be listed here.
United Kingdom (UK GDPR)
Your data is stored in the United Kingdom. The legal bases and rights are the same as under the EU GDPR: access, rectification, erasure, restriction, portability, objection and human review of automated decisions.
You can complain to the Information Commissioner's Office (ico.org.uk). Transfers outside the UK rely on adequacy regulations or the International Data Transfer Agreement.
Under the Online Safety Act, you can report illegal or harmful content in the app or by writing to hello@chatibek.app.
Armenia
We process your data under the Law of the Republic of Armenia on Protection of Personal Data. By using ChatiBEK you agree to the processing described in this policy, and you can withdraw that consent by deleting your account.
You have the right to know what data we hold, to correct it, to have it deleted and to object to its processing. You can complain to the Personal Data Protection Agency of the Ministry of Justice of the Republic of Armenia.
Brazil (LGPD)
We process your data under the Lei Geral de Proteção de Dados (Law 13.709/2018), on the bases of contract performance, legitimate interest, legal obligation and, where applicable, consent.
You have the rights set out in Article 18 of the LGPD, including confirmation, access, correction, anonymization, portability, deletion and information about sharing. Our data protection contact is privacy@chatibek.app. You can also complain to the ANPD.
Russia
ChatiBEK's servers are outside Russia. By using ChatiBEK you consent to your personal data being processed and stored outside the Russian Federation, as described in this policy.
You can ask us what data we hold, correct it or have it deleted by writing to privacy@chatibek.app. Some paid features may be unavailable in Russia.
Other countries
If your country gives you additional rights over your personal data, we respect them. Write to privacy@chatibek.app and we will help.